Added benefit for customers and Audi dealersVertriebsbetreuungsgesellschaft
Central component of Audi Sales Germany
The company’s primary mission is to safeguard Audi’s leadership in the premium segment through personal contact with Audi dealers and Audi customers.
Our focus: Audi customers and Audi dealers
As a fully-owned subsidiary of AUDI AG, Audi Vertriebsbetreuungsgesellschaft mbH (Audi VG) is a central component of Audi Sales Germany.
The company’s primary mission is to ensure Audi’s leadership in the premium segment through personal contact with Audi dealers and Audi customers.
Top performance every day
Within Germany, AUDI AG cooperates with approximately 500 dealers and a large number of authorized workshops. They have at their service a team of Audi VG sales professionals who provide support and advice in all matters pertaining to their company.
To ensure that support is dependable and flexible, Audi VG is organized into five regions. The central offices are all located in the vicinity of the major German cities – Berlin, Frankfurt am Main, Hamburg, Cologne and Munich.
Customer care in Ingolstadt and the Audi VG subsidiary CC WellCom GmbH in Potsdam provide personal assistance to Audi customers and persons interested in the brand by telephone, post, fax and e-mail. Visitors to the Audi Forums can also receive individual advice from employees of Audi VG – in the Forum itself.
As a result, our employees are everywhere where “the fascination of Audi” can be encountered and experienced: in dialogue with Audi dealers, in the Audi Forums or simply on the telephone.
The divisons in detail
- Support for authorized partners
Our sales experts provide support to approximately 500 Audi dealers and a large number of authorized workshops in Germany in all matters regarding to the partner company. Whether for sales, service, authorized partner training or marketing activities – our employees are the first port of call. Whether for sales, service, authorized partner training or marketing activities – our employees are the first port of call.
To ensure that support is dependable and flexible, Audi VG is organized into five regions. The central offices are all located in the vicinity of the major German cities – Berlin, Frankfurt am Main, Hamburg, Cologne and Munich.
- Audi Forums
The Audi Forums in Berlin, Munich, Ingolstadt and Neckarsulm provide an interactive experience of the brand world for our customers and prospects from all over the world. Events and, frequently, exclusive presentations of new models are held at the Forums almost every day of the year. In person, our employees represent the philosophy, approach and corporate culture of the premium manufacturer Audi. They provide comprehensive product and brand-specific advice to visitors of all nationalities.
- Customer care
Our mission: "Best in class"
The focus is on the customer and on ensuring that his contact with the Audi brand is defined by satisfaction, enthusiasm and long-term confidence. It is thus our mission to be "best in class" in customer relationship management. Besides professional concern management, we are continually developing active customer relationship management in order to achieve a high level of customer loyalty.- CC WellCom GmbH
Providing a personal service on the telephone, by e-mail, fax and letter, the employees of our subsidiary in Potsdam deal with the specific concerns of Audi customers, prospects, Audi dealers and other clients – 24 hours a day, 365 days a year. Classic concern management, active customer relationship management and targeted marketing activities at the highest level are the guarantees for customer acquisition and customer satisfaction.
Contact
Audi VG
Personnel management
Theodor-Heuss-Str. 53
85055 Ingolstadt
